How AI is Transforming Warranty Management for OEMs
Warranty costs are silently eroding OEM margins. Industry estimates suggest warranty expenses can consume 2-5% of revenue, and for large-scale manufacturers, that translates to hundreds of millions annually. Yet most OEMs still manage warranty reactively: a component fails, a claim is filed, and the investigation begins. By the time root causes are identified, thousands of units may already be...
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